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User Instructions after update completion

1. Clear your browser cache

Here are the steps to clear the cache in the browser.

Please, try clearing the cache and restarting:

In Microsoft EDGE:

* Click the "..." for the Browser Menu
* Click settings
* Under "Clear Browser Cache" click "Choose What to Clear"
* Ensure at clear "Cookies" and "Cached Data" are checked, then press "Clear"
* Restart the tablet and web browser

In Google Chrome:

* Click the dots in the upper right for the menu
* Select settings
* Type "Cache" into the search box
* Click "Clear Browsing Data" 
* Ensure Cookies, Cached Images, and Files, and Hosted App Data is checked and that "Beginning of Time" is selected at the top of the dialog.
* Press "Clear Browsing Data"
* Restart the tablet and browser

2. USER LICENSE AGREEMENT 

With Proteus MMX updates, all users will receive a license agreement notification when logging into the system for the first time. Once the user agrees to the license agreement, he/she will gain access to Proteus MMX.

3. INSTALL THE LASTEST MOBILE APPLICATION (MOBILE LICENCE HOLDERS ONLY)

Once the update is complete you will need to uninstall the old Proteus MMX mobile app and using the below reinstall the latest mobile application according to the assigned device.

Please remove your current mobile app if it is version 3.7 and older, select the type below and reinstall.

Windows/UWP/Surface: 

AppName: ProteusMMX_38 

StoreLink:  https://www.microsoft.com/store/apps/9NB3XJJQML15

Android:

 AppName: ProteusMMX-38

StoreLink:  https://play.google.com/store/apps/details?id=com.proteusMMX.MM

IOS:

AppName: ProteusMMX-38

StoreLink:  https://itunes.apple.com/us/app/proteusmmx-38/id1451166560?ls=1&mt=8

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  • 28-May-2019
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