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Note: Some pages in our support center contain file attachments. When present, these appear to the bottom right of the answer area.

How do I reset my password?

Click "Forgot Password" on the login screen to receive an email to reset your password.

If you do not receive a reset message, or an email address has not been associated to your MMX login, your Proteus MMX administrator can reset your password.

For Cloud customers that have forgotten the administrator password, Eagle Technology can reset it. Password reset requests must be made in writing from the email address associated to the account, and we may request that this is confirmed by an outbound call to the phone number previously associated to the account. We may request additional information be sent to us to verify your identity and your authority to access your company's Proteus MMX install.

If feasible and allowed by your organization's policy, consider placing the password in a secure and reputable Password Manager.

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  • 13-Oct-2017